How does Allocab work?
- How do I add additional information about my trip?
- How to book a trip with Allocab?
- I did not show up to the driver
- How do I book a ride in advance?
- How do I cancel my reservation? Allocab cancellation policy
- Is it possible to modify my reservation?
- How many people can board the vehicle?
- Luggage: how many can I take?
- Is the service accessible to people with reduced mobility?
- I travel with children
- I am traveling with a pet
- I forgot some personal belongings in the vehicle, how do I get them back?
Situations at train stations and airports
- How to make a reservation from an airport?
- What if my flight schedule is changed?
- Waiting conditions and delays at airports
- What are the prices for journeys to Paris airports?
- How do I find my driver at the airport or station?
- Waiting conditions and delays in train stations
Allocab mobile app
- How can I modify my favorite addresses?
- I'm having trouble with the app
- How do I rate my driver?
- How to change routes along the way?
- What are the pick-up locations?
- How do I know the price of my ride?