If your train is late, your driver will adjust the time of your booking if the train was entered during the booking.
The departure time of your trip automatically adjusts in case of a delay and you receive an SMS with the new adjusted schedule.
How to enter my train number :
- Click in the DEPARTURE field then choose🚆Gares.
- Choose from the list your departure train station and confirm.
- Fill in the train number field and confirm, the details of your train will appear.
- Choose the meeting point or the meet with sign option +5€
- Choose the estimated time to exit the train station.
- Validate and continue to confirm your reservation.
Waiting conditions if the train number is entered:
In case of a delay, the departure time of your trip is adjusted.
For any additional delay:
- 5 additional free waiting minutes in sedan range.
- 10 additional minutes of free waiting in range sedan business, van and motorcycle taxi.
- Beyond the free minutes will be charged :
- €0.35/min extra in sedan
- €0.46/min extra in sedan business, van and motorcycle taxi
Waiting conditions if the train number is not entered:
In case of delay, if the train number is not entered, your driver will wait for you free of charge 10 minutes after the departure time initially picked. In addition, will be charged :
- €0.35/min extra in sedan
- €0.46/min extra in sedan business, van and motorcycle taxi
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