How do I find or contact my driver?

What information do I have about my driver?

You will receive an SMS approximately 30 minutes before the pick up time, informing you of its arrival. You will receive a second SMS to warn you of its imminent arrival.
You will be given : your driver's phone number and vehicle details.

If you have any particular information to send him, you can now add it in the "additional information" section when making your reservation.

1. Log into your account via the mobile application or via the website
2. Go to the “reservations” tab
3. Click on the "+" located on the left of your reservation
4. Click on “edit” in the additional information section
5. Enter the message you want to send to your driver

You can also email serviceclient@allocab.com if necessary.

How do I find my driver at the airport and at the station? click here to view the online help article.